bs33 Privacy Policy

bs33 is an online gaming and betting platform operated for players in Bangladesh. When you register at bs33, play games, or use our services, you provide certain personal information. This Privacy Policy ("Policy") explains how we collect that information, why we collect it, how we use it, and how we keep it secure. By using this platform, you are considered to have agreed to the terms of this Policy.

1 Information We Collect

bs33 collects various types of information to operate its services. The information collected falls mainly into two categories — information provided directly by you and information collected automatically.

1.1 Information You Provide Directly

• Full name and date of birth
• Email address and contact details
• National ID or passport information (for age verification purposes)
• bKash, Nagad, or Rocket account numbers (for processing transactions)
• Login credentials (username and encrypted password)
• Any information provided when contacting customer support

1.2 Information Collected Automatically

• IP address and device identification information
• Browser type, operating system, and device model
• Gaming activity and session logs on the platform
• Browsing behaviour data collected via cookies and similar tracking technologies
• Transaction history (deposit and withdrawal records)

2 Purpose of Using Information

bs33 uses collected information only for lawful and specific purposes. We process your information for the following reasons:

• Account registration, verification, and management
• Processing deposits, withdrawals, and other financial transactions
• Age verification — our platform is for users aged 21 and above only
• Providing applicable bonuses and promotional offers
• Ensuring customer support and technical assistance
• Fraud prevention and security
• Implementing responsible gaming policies
• Improving service quality and developing new features
• Complying with applicable laws and regulations

3 Data Storage and Security

bs33 follows industry-standard technologies and processes to ensure the security of your personal information. We use SSL (Secure Socket Layer) encryption technology, which protects your information from third parties during transmission.

Your password is always stored in encrypted form, and no member of our staff can ever view or access your password. Financial transaction data is processed through secure payment channels.

We retain your information for as long as your account is active or as needed to provide our services. Even after an account is closed, certain information may be retained for a defined period to meet applicable legal obligations.

4 Sharing Information with Third Parties

bs33 does not sell or rent your personal information. However, information may be shared on a limited basis with third parties in the following circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Technology Service Providers: Operational information may be shared with trusted technology partners to maintain platform operations and security.
• Legal Obligations: Information may be disclosed in accordance with a court order or a lawful request from a legal authority.
• Fraud Prevention: Information may be shared with relevant authorities to prevent unlawful activity.

We have strict confidentiality agreements with all third parties with whom we share information, and they are required to protect that information in accordance with our standards.

5 Cookie Policy

The bs33 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help us remember your preferences and improve service quality.

5.1 Types of Cookies We Use

• Essential Cookies: Required for login sessions and security; without these the platform will not function properly.
• Functional Cookies: Used for your language preferences, game settings, and other personalised experiences.
• Analytics Cookies: Help us improve service quality; they do not reveal your identity.

You can control or disable cookies from your browser settings, though this may limit some features of the platform.

6 Your Rights

Every user registered at bs33 retains the following rights regarding their personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information within the limits of applicable legal obligations.
• Right to Restrict Processing: You may request that processing of your information be restricted in certain circumstances.
• Right to Data Portability: You may request a copy of your information in a structured, machine-readable format.
• Right to Object: You may object to the processing of your information for specific purposes.

To exercise any of the above rights, please contact us directly. We will process your request as quickly as possible.

7 Protection of Minors

bs33 is a platform for users aged 21 and above only. We do not knowingly collect any personal information from minors. We follow an age verification process at the time of registration.

If we become aware that a minor's information has entered our system, that account will be closed immediately and the related information will be deleted. If you believe a minor is using our platform, please notify our customer support.

8 International Transfer of Data

Due to the nature of our technology infrastructure, your information may be stored or processed on servers located outside Bangladesh. In such cases we ensure that data protection standards are maintained in accordance with those described in this Privacy Policy.

For any international data transfer, we put in place appropriate contractual safeguards to ensure your personal information remains protected at all times.

9 Marketing Communications

At the time of registration or afterwards, you may agree to receive promotional messages, bonus notifications, and special offer communications from bs33. Providing this consent is entirely optional.

You may opt out of marketing communications at any time. Each email will include an unsubscribe option, or you may contact our customer support directly to update your preferences. Please note that opting out of marketing communications will not affect important account-related messages, which you will continue to receive.

10 Security Breach Notification

If a data security breach occurs and it poses a risk to your personal rights and freedoms, bs33 will notify you as quickly as possible in accordance with applicable law. The notification will include the nature of the breach, the likely consequences, and details of the steps we are taking.

11 Changes to This Policy

bs33 may update this Privacy Policy from time to time. For any significant changes, we will display a clear notice on the platform and inform registered users by email.

Continued use of the platform after any changes will be considered as your agreement to the updated policy. We therefore recommend visiting this page regularly.

12 Third-Party Websites

The bs33 platform may contain links to third-party websites. Once you leave our platform and visit another website, that website's own privacy policy applies. bs33 is not responsible for the privacy practices of third-party websites.